THE ACT FORMULA®
A healthy culture thrives when employees are engaged, embrace new initiatives, perform at high levels of productivity and support each other internally, on every level. THE ACT FORMULA® helps employees build stronger relationships, gain a better understanding of the organization, and learn how the presence or absence of accountability, communication and trust can impact results.
At the core, THE ACT FORMULA® is a foundational program that creates the awareness needed to get everyone in the company on the same page, using the same language, and providing the best customer experiences for each other. When everyone experiences that level of customer service, and has a model to follow, it is easier to deliver the best quality goods and service to every customer, every time, NO EXCUSES!
Simon Sinek said it best with, “Customers will never love a company until the employees love it first.” When THE ACT FORMULA® is adopted into an organization’s culture, those who participate and learn from the program intentionally practice personal accountability, solid and consistent communications, developing healthy respect and trusting relationships in their work life and personal life.
“A positive and productive culture doesn’t just happen…it needs to be part of your company’s strategic initiative and practiced daily.”
THE ACT FORMULA®
It provides the essential foundation needed for people to work together at higher levels of performance. The program focuses on people, not process, and addresses the attitudes, behaviors and habits that get in the way of positive change and achieving goals.